Grievance Redressal & Complaints Data
We are committed to resolving investor grievances promptly and fairly. If you have any complaint regarding our services, please contact us in the following order of escalation.
Level 1 — Customer Care
Contact Person: Sheetal Gupta
Phone: +91 9211309647
Email: support@finskool21.com
Level 2 — Head of Customer Care
Contact Person: Rohan Rawat
Phone: +91 9211309647
Email: support@finskool21.com
If your complaint is not resolved within a reasonable time, you may escalate it to SEBI through the SCORES portal at scores.sebi.gov.in, or through the Online Dispute Resolution (ODR) platform at smartodr.in.
SEBI SCORES: Register your complaint at scores.sebi.gov.in. Mandatory details: Name, PAN, Address, Mobile Number, Email ID.
Complaints Data Disclosure
Data for the month ending [July, 2026]:
Note: This complaints data must be updated on the website on a monthly basis as per SEBI requirements.
| Details of designation | Contact Person Name | Address | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Gaurav Jain, Mitul Chaudhary | C9 803 Srs Residency, Sector 88, Faridabad, Haryana, 121002 | +91 9211309648, +91 9211309649 | Support@finslool21.com | Mon–Sat 09 AM – 05 PM |
| Head of Customer Care | Geetanjli Gupta | C9 803 Srs Residency, Sector 88, Faridabad, Haryana, 121002 | +91 7988752016 | Support@finslool21.com | Mon–Sat 09 AM – 05 PM |
| Compliance Officer | Aniket Kumar | C9 803 Srs Residency, Sector 88, Faridabad, Haryana, 121002 | +91 7488052561 | aniketsingh0062@gmail.com | Mon–Sat 09 AM – 05 PM |
| CEO | – | – | – | – | – |
| Principal Officer | Ritesh Kumar | C9 803 Srs Residency, Sector 88, Faridabad, Haryana, 121002 | +91 9810848958 | Finskool21@gmail.com | Mon–Sat 09 AM – 05 PM |